Analyze the social media connection of your establishments

Modified on Thu, 21 Aug at 4:32 PM



One of the key pillars of adoption is realizing the time saved by posting via Placeloop. The highest success rate is typically within 7 days following registration!



Reminder: 

- The available statistics correspond to the activity of establishments that are not configured as “excluded from statistics” in your Store Manager. 

- The time periods used to calculate the data are based on the time zone configured in your Brand account.


Monitor the connected social networks


Globally

  • from your Store Manager dashboard under “Facebook audience” and "Instagram audience. Hover over the module to view the connection rate.

  • from your Analytics in Health Status


By establishment

Export your Store Manager and use the columns "facebookPageConnected" and "instagramAccountConnected". 


Evaluate the potential reach of your establishments' posts


The total Facebook audience is the sum of all Facebook audiences from the pages connected in Placeloop.


This sum is a minimum, as Facebook sometimes does not return the subscriber count, particularly for accounts with fewer than 50 followers (which may appear as 0 in data exports).


Similarly, the total Instagram audience is the sum of all Instagram audiences from the pages connected in Placeloop.


Placeloop does not have access to social media end-user data and therefore cannot deduplicate these values.



Support the establishments


Share with your establishment the very important information


Meta imposes a few rules aimed at professionalizing professionals’ social media. Share our tutorial articles to help your establishments easily connect their social media accounts.



Engage the field representatives


DO NOT ATTEMPT TO TURN YOUR FIELD STAFF INTO SUPPORT TEAM !


The tasks of the sales force or field trainers must remain aligned with their skills.

  • Highlight the marketing department's initiative as a strength, an argument
  • Emphasize the benefits of social networks for generating business
  • Highlight the benefits of Placeloop for saving time in network management
  • Redirect them to the Placeloop help center (look for the Information button within their account)


Contact your Customer Success


Do not hesitate to contact your Customer Success to think about specific actions:

  • Outbound calls
  • Creation of Facebook Pages or Instagram Accounts
  • Training
  • Dedicated email, remarketing, pop-ups
  • Etc.

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